Glean
Connect to Slack, Google Drive, and Confluence to power unified enterprise search and an AI assistant that answers questions using your organization's own data.
The verdict on Glean: Knowledge-heavy companies where employees waste time searching for documents scattered across many apps Glean solves a specific enterprise problem: employees wasting hours searching for documents they know exist but cannot locate across Slack, Drive, Confluence, and a dozen other tools. Pricing: Custom enterprise pricing, ~$45-50/user/mo (100-seat minimum).
Best For
Knowledge-heavy companies where employees waste time searching for documents scattered across many apps
Standout Feature
Indexes 100+ workplace apps at once and surfaces who knows what based on your actual role and team
TL;DR
Solves a real problem for larger organizations, the enterprise-only pricing rules out small teams entirely.
Alternatives
Fit Score: use-case reference
How this is scoredGlean scored 1 to 5 on five dimensions for the named use cases below. Part of our catalog-wide use-case reference, not a product-quality review rating.
Knowledge-heavy organizations above 50 people where employees chronically waste time searching for documents across many apps
4.4/5- Capability
- 5/5
- Reliability
- 4/5
- Value
- 4/5
- Ease
- 4/5
- Compatibility
- 5/5
Directly the tool's bestFor and standout: it indexes 100+ workplace apps and surfaces who knows what based on actual role and team, matching pros on eliminating the 'I know we have a doc somewhere' problem with no-configuration search.
A small team under 50 people evaluating it for internal search
2.2/5- Capability
- 2/5
- Reliability
- 3/5
- Value
- 1/5
- Ease
- 3/5
- Compatibility
- 2/5
The tool's own ourTake and con state the enterprise-only pricing with a 100-seat minimum makes it inaccessible by design, and ROI math rarely closes below 50 people.
Editorial judgment grounded in this tool's own published pricing, features, and our existing pros and cons, not a certification or a measured benchmark. Product quality is assessed separately under our review methodology.
Overview
Not yet reviewedProduct quality is assessed from original evidence. How reviews work.
Glean is an enterprise search platform that indexes your company's apps, Slack, Google Drive, Confluence, Jira, Salesforce, email, and 100+ more, and lets employees search across all of them in one place. Its AI understands workplace context, surfacing who knows what and which documents are most relevant based on your role and team.
The source of the legacy catalog rating and review count has not been substantiated. Neither is presented here as a verified review rating or included in review structured data.
Workflow Fit Scores are separate, use-case-specific editorial judgments, not user-review averages. Read the Fit Score methodology.
- • Eliminates the 'I know we have a doc about this somewhere' problem that plagues knowledge-heavy teams
- • No-configuration search, it indexes apps as connected and immediately starts surfacing relevant content
- • Enterprise-only pricing makes it inaccessible for small teams or individual users
- • Requires connecting enough apps to be valuable, low ROI in organisations with fewer than 50 people
Key Features
- Unified search across 100+ business apps with AI ranking based on your role and recent activity
- Glean Chat, ask questions about your company's internal knowledge in natural language
- People graph shows expertise mapping, find who in your org knows what
Trust & Data
Verified 2026-09
- Training on your data
- NoGlean states it holds zero-retention and zero-training agreements with all third-party LLM providers, and that customer content is never stored or used for model training by Glean or its model providers. Note: Glean's formal glean.com/privacy policy explicitly states it does not apply to Glean's actual products; the claims above come from product security pages rather than a dedicated privacy policy or DPA.
- Compliance
- SOC 2 Type II, ISO 27001, ISO 42001, HIPAA, GDPR
- Retention
- Not published
- Export
- Not published
Sources: glean.com/security, glean.com/security
As published by the vendor. Verify independently before purchase decisions.
Our Take
It indexes 100-plus workplace apps and surfaces results based on your actual role and team context, which generic search cannot do. The enterprise-only pricing, roughly $45 to $50 per user per month with a 100-seat minimum, makes it inaccessible for small teams by design. It genuinely earns its keep in knowledge-heavy organizations above 50 people where the search problem is chronic; below that headcount the ROI math rarely closes.
Workflows Using This Tool
Step-by-step playbooks whose entries name Glean. The step shown is where the workflow uses it.