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Vapi

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Build phone-based AI agents with sub-second response times. The developer platform for inbound and outbound voice AI that handles the full speech stack.

Developer Tools
4.6(1,240 reviews)freemium

Overview

Vapi is a developer platform for building, testing, and deploying voice AI applications — phone-based agents that handle inbound and outbound calls with near-human latency. The core challenge in voice AI is latency: users expect under 500ms response times, and stitching together speech-to-text, LLM inference, and text-to-speech yourself produces delays that make conversations feel broken. Vapi handles the entire stack — STT, LLM routing, TTS, interruption handling, and call management — with sub-second response times out of the box. Teams use it to build appointment booking bots, customer service agents, sales dialers, and intake systems that operate at scale without human agents. Free to start with usage-based pricing.

Key Features

  • Sub-500ms latency
  • Inbound and outbound calling
  • Bring your own LLM
  • Voice interruption handling
  • Call analytics and transcripts
  • Webhooks for custom logic
Pros
  • Best latency in the voice AI category
  • Flexible model and voice provider support
  • Strong developer documentation
Cons
  • Usage costs can scale quickly at volume
  • Requires developer setup — not no-code
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