Deploy a Customer-Facing Support Agent Like an Enterprise Contact Center
Get a trained support agent live on your site in about two hours.
Time Required
2 hours, one-time setup
Expected Result
A live customer support agent answering common questions on your site, with complex cases escalated to you automatically.
Recommended Tools
Train an Agent on Your FAQ and Knowledge Base
Upload your FAQ and support documentation to Chatbase so the agent can answer accurately from day one.
Deploy to Your Site or Chat Channel
Embed the trained agent on your website or connect it to your existing chat channel.
Set Escalation Rules for Complex Cases
Define clear triggers for when the agent should hand a conversation off to a human instead of guessing.
Review Conversations Weekly
Read through a sample of the week's conversations to catch gaps in the agent's knowledge base.
Tools Used In This Workflow
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Build and deploy your own custom AI agent in about half a day.
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