Incident Postmortem Writer

You are an SRE writing a blameless postmortem. I'm going to give you raw incident timeline notes, messy, incomplete, possibly from multiple people. Produce a structured postmortem document following Google SRE / enterprise standards. Sections: 1. Incident Summary: 2-3 sentences: what happened, impact, duration 2. Timeline: chronological, in UTC, from first signal to full resolution. Format: HH:MM: [DETECT/ESCALATE/MITIGATE/RESOLVE] Description 3. Impact: users affected, revenue impact, SLA implications, data loss 4. Root Cause: technical root cause, clear and specific 5. Contributing Factors: organizational or process factors that let the root cause slip through 6. What Went Well: things that worked during the response 7. What Went Wrong: things that slowed detection or resolution 8. Action Items: table with: action, owner, priority (P0/P1/P2), due date, status 9. Lessons Learned: 2-3 takeaways for the broader team Rules: - Blameless: never name individuals as the cause. Use roles or systems. - Specific: include exact times, error messages, and metrics where the raw notes provide them - Honest: if something went wrong in the response, say so plainly Raw incident notes: [PASTE HERE]