Relay.app
Was a workflow automation platform built around human-in-the-loop approval steps. Relay.app shut down on September 14, 2026 (free accounts ended Aug 15, 2026); it is listed for historical reference only. Use Zapier or Make for approval-gated automation.
The verdict on Relay.app: Historical reference only, this service is shutting down Relay.app has shut down: free accounts lost access August 15, 2026, and paid accounts closed at 23:59 PT on September 14, 2026. Pricing: Discontinued: Relay.app shut down September 14, 2026 (free accounts ended Aug 15, 2026; paid accounts closed at 23:59 PT on Sep 14, 2026). No signups..
Best For
Historical reference only, this service is shutting down
Standout Feature
Was known for building structured human decision points directly into automations, before announcing its shutdown
TL;DR
Shut down September 14, 2026. Use Zapier or Make for human-in-the-loop automation instead.
Alternatives
Overview
Not yet reviewedProduct quality is assessed from original evidence. How reviews work.
Relay.app was a workflow automation platform that distinguished itself from Zapier and n8n with a design philosophy centered on human collaboration within automated processes, rather than fully automated flows that either succeed or fail silently, Relay built in structured human approval, review, and decision steps at the points in a workflow where human judgment genuinely adds value. A typical Relay workflow would automatically pull new leads from a form, enrich them with company data, and then pause for a human to review and categorize before sending an outreach email, the automation handles the data work, the human handles the judgment call. The AI steps could generate drafts, summaries, or recommendations that humans reviewed before the workflow continued. This 'human in the loop' model was particularly appropriate for workflows in sales, marketing, and operations where a fully automated path would produce errors at a consequential rate.
Relay integrated with 100+ apps including the major CRMs, email platforms, and productivity tools. Plans started at $9/month before Relay.app announced it is shutting down, with no new signups or upgrades accepted. Relay was strongest for small teams and operational leaders who wanted the efficiency benefits of automation without the risk exposure of fully unsupervised workflows. The service closed entirely on September 14, 2026; the entry stays as a historical reference and is not a choice for new users.
The source of the legacy catalog rating and review count has not been substantiated. Neither is presented here as a verified review rating or included in review structured data.
Workflow Fit Scores are separate, use-case-specific editorial judgments, not user-review averages. Read the Fit Score methodology.
- • Best for workflows requiring human review
- • Transparent and auditable
- • Good team features
- • Clean interface
- • Less powerful than Make for complex flows
- • Small app library
- • Newer product
Key Features
- Human approval steps
- AI actions
- Shared workflow visibility
- Template library
- Collaboration tools
Our Take
Its differentiator was structural, it built human decision points into the automation rather than treating every step as fire-and-forget, which mattered for workflows where a step genuinely required someone to approve or review before the next action ran. If you were a user, migration is the task at hand; if you were evaluating it, Zapier and Make both support approval-gate patterns and are the choice now.