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AI Tool Comparison
Apify vs Tidio
A side-by-side breakdown to help you pick the right tool for your workflow.
Apify
Pull structured data from any website using 30,000+ ready-made scrapers and managed proxies, without running your own servers. Now has an MCP server so agents can invoke Actors directly.
Automation
freemium
Tidio
Add a trainable AI agent to answer common questions and resolve tickets alongside human support reps. Premium tier now offers pay-per-resolution pricing with a guaranteed 50% Lyro resolution rate.
Automation
freemium
Bottom Line
Apify and Tidio are rated evenly — the right pick comes down to which workflow you're running.
Choose Apify if…
Automation
Choose Tidio if…
Automation
| Attribute | Apify | Tidio |
|---|---|---|
| Category | Automation | Automation |
| Pricing | freemium | freemium |
| Pricing Detail | Free ($5 credits) / $29/mo Starter / $199/mo Scale | Free (50 conversations) / $24.17/mo Starter / $49.17/mo Growth |
| Rating |
Key Features
Apify
- 2,000+ pre-built scrapers (Actors)
- AI web scraping from natural language
- Proxy management
- Scheduled runs
- API and webhooks
Tidio
- Lyro AI chatbot (trained on your data)
- Live chat
- Helpdesk ticketing
- E-commerce integrations (Shopify)
- Analytics dashboard
Pros
Apify
- •Largest library of pre-built scrapers anywhere
- •AI can scrape any site without code
- •Reliable proxy rotation
- •Excellent for large-scale data collection
Tidio
- •Lyro AI resolves most queries without human help
- •Easy to set up on any website
- •Good Shopify integration
- •Affordable for small businesses
Cons
Apify
- Can get expensive for high usage
- Some sites actively block scraping
- Setup complexity for custom scrapers
Tidio
- Lyro conversation limits on lower plans
- Less powerful for enterprise than Intercom
- Limited bot customization on free plan