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Otter.ai

Transcribe and summarize meetings in real time, then chat with an AI across your meeting history and CRM. The new SDR Agent runs autonomous, personalized video calls with website visitors.

Audio
4.4freemium

The verdict on Otter.ai: Transcribing and summarizing meetings automatically in real time Otter.ai's pitch isn't just transcription, it's that every meeting becomes a searchable record you can query later without replaying the recording. Pricing: Free (300 min) / $16.99/mo Pro / $24/mo Business. Last reviewed: August 2026.

Best For

Transcribing and summarizing meetings automatically in real time

Standout Feature

The new SDR Agent runs autonomous, personalized video calls with website visitors

TL;DR

A solid default for meeting notes, now expanding well past just transcription.

Alternatives

Overview

Otter.ai is an AI meeting assistant that records, transcribes, and summarizes conversations in real time, eliminating the need for manual note-taking during meetings and making the substance of every conversation searchable afterward. It integrates directly with Zoom, Google Meet, and Microsoft Teams, joining calls automatically, capturing the full transcript, generating an AI summary of key points and action items, and sharing the results with meeting participants. The real-time transcription is accurate enough for most professional contexts with standard audio quality. Otter's summary generation identifies the discussion points, decisions made, and action items assigned, the output that previously required someone to write notes after every meeting.

The search function indexes every word spoken in every recorded meeting, making it possible to find specific discussions across months of meeting history by keyword. The free tier provides 600 minutes of transcription per month, adequate for light use. Otter raised its Pro plan from $8.33 to $16.99 a month in July 2026, a roughly 104% increase, and Business moved from $19.99 to $24 a month the same month. Otter Business ($24/user/month) adds custom vocabulary, advanced speaker identification, admin controls, and CRM integrations.

For managers, consultants, interviewers, and anyone who spends significant time in meetings, the time saved by automated transcription and summarization is typically the clearest immediate ROI of any AI tool in this stack.

Our Take

The free tier covers occasional use, but teams running back-to-back meetings in Zoom or Google Meet every day are the real audience, particularly once they start using the CRM integrations and the newer SDR Agent for website visitor calls. If you're already taking notes manually in every meeting, start with the free 300-minute plan and upgrade only once you've hit the limit.

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Key Features

  • Real-time transcription
  • Automated meeting summaries
  • Action item extraction
  • Searchable transcripts
  • Integration with Zoom/Meet/Teams
Pros
  • Accurate transcription
  • Great time saver for meetings
  • Easy to search past conversations
  • Good mobile app
Cons
  • Struggles with heavy accents or poor audio
  • Free tier has limited minutes
  • Privacy concerns for sensitive meetings

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