Otter.ai

Otter.ai is an AI meeting assistant that records, transcribes, and summarizes conversations in real time, eliminating the need for manual note-taking during meetings and making the substance of every conversation searchable afterward. It integrates directly with Zoom, Google Meet, and Microsoft Teams, joining calls automatically, capturing the full transcript, generating an AI summary of key points and action items, and sharing the results with meeting participants. The real-time transcription is accurate enough for most professional contexts with standard audio quality. Otter's summary generation identifies the discussion points, decisions made, and action items assigned, the output that previously required someone to write notes after every meeting.

The search function indexes every word spoken in every recorded meeting, making it possible to find specific discussions across months of meeting history by keyword. The free tier provides 600 minutes of transcription per month, adequate for light use. Otter Business ($20/user/month) adds custom vocabulary, advanced speaker identification, admin controls, and CRM integrations. For managers, consultants, interviewers, and anyone who spends significant time in meetings, the time saved by automated transcription and summarization is typically the clearest immediate ROI of any AI tool in this stack.