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Intermediate
Email
E-commerce
Marketing Automation

Build an E-commerce Email Automation System

Set up the 4 core e-commerce flows that drive 30–40% of email revenue — welcome, abandoned cart, post-purchase, and win-back — in a single day.

Time Required

4–6 hrs setup, then automated

Expected Result

Four live Klaviyo automation flows generating consistent revenue from your existing customer list without manual sends.

Recommended Tools

1

Connect Your Store and Segment Your List

Connect Klaviyo to your Shopify or WooCommerce store. Create segments for: new subscribers, first-time buyers, repeat buyers, and churned customers (no purchase in 90+ days).

Klaviyo
2

Write the Welcome Series

Use ChatGPT to write a 3-email welcome series: brand story + social proof, top products + testimonials, first-purchase incentive. Load into Klaviyo with 24-hour delays.

Klaviyo
ChatGPT
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3

Set Up Abandoned Cart Recovery

Build the abandoned cart flow in Klaviyo: email at 1 hour (urgency + product image), SMS at 4 hours (short reminder), email at 24 hours (10% off offer). This is typically your highest-ROI automation.

Klaviyo
4

Build Post-Purchase Upsell

Create a 2-email post-purchase flow: a day-2 thank you with complementary product suggestions (use ChatGPT to write product pairings), and a day-7 review request.

Klaviyo
ChatGPT
5

Activate Win-Back Campaign

For customers who haven't purchased in 90 days, create a 3-email win-back sequence. Use Klaviyo's predictive analytics to identify who is most likely to respond to a discount vs. who needs a value reminder.

Klaviyo
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